Privacy policy
Effective date: October 15, 2026
Last updated: October 15, 2026
This Privacy Policy explains how MIRA DISTRIBUTION INC, operating the Laverne website ("we," "us," or "our"), handles personal information when you browse, place an order, use available account features, or contact us. The website covered by this policy is https://usa-laverne.com.
Information we collect and why
Contact and delivery details include your name, email, phone number, and billing and shipping addresses. We use them to process orders, arrange delivery, communicate with you, and handle customer requests.
Order and payment information includes products purchased, amounts, transaction references, and payment confirmations. Payment providers handle payment credentials to complete transactions. We use related records for fulfillment, refunds, fraud prevention, accounting, and legal obligations.
Where account features are available, we handle account identifiers, sign-in information, and preferences to administer the account and protect access. Customer support records include messages, return evidence, and information you provide so we can resolve inquiries and disputes.
Website activity information may include IP address, device and browser information, cookie identifiers, pages viewed, cart activity, and interactions. We use website activity information to operate the site, measure performance, and prevent misuse. If advertising technologies are used, the advertising choices below apply.
Information comes from you, your interactions with the website, and the service providers involved in providing these functions.
Service providers and disclosures
We disclose information needed by payment providers, hosting and IT services, fulfillment and shipping partners, customer-support providers, and other service providers to perform their roles. We may also disclose information when required by law or reasonably needed to investigate fraud, enforce our terms, resolve disputes, or protect safety and legal rights.
Where used, analytics providers receive device identifiers and website interaction information to measure site use and performance. Email and support providers receive contact details and relevant messages to deliver communications and resolve requests. Advertising partners may receive cookie or device identifiers, browsing activity, and purchase or conversion events to deliver and measure advertising, subject to applicable choices and consent requirements.
Cookies and advertising choices
Cookies and similar technologies may support website functions, shopping carts, preferences, analytics, and advertising for the purposes described in this policy. Browser settings can block or delete cookies, although doing so may affect website functionality.
If information is disclosed to advertising partners for cross-context behavioral or targeted advertising, you may have the right to opt out of that disclosure. A disclosure may qualify as a sale or sharing under privacy law even when no money changes hands.
You can submit an applicable sale, sharing, or targeted-advertising opt-out request to admin@mtegroupusa.com. Where required by applicable law, we honor recognized browser opt-out preference signals, including Global Privacy Control (GPC). A browser signal applies to the browser or device sending it and, where we can associate the signal with you and the law requires, to your linked profile. You may need to enable the signal separately in other browsers or devices. Email unsubscribe and browser cookie settings are not substitutes for legally required sale or sharing opt-outs.
Marketing communications
We send marketing communications only as permitted by applicable law, and obtain consent where required. You can unsubscribe through the link in a marketing email or by emailing admin@mtegroupusa.com. We honor email marketing opt-outs within ten business days, or sooner where required, without charging a fee.
Marketing messages identify the sender and include a valid postal address and an unsubscribe method. Unsubscribing does not stop necessary order, service, or privacy-request communications. We may retain a minimal suppression record to avoid sending further marketing to an unsubscribed address.
Retention
We retain personal information only for as long as reasonably necessary for its purpose and applicable legal obligations. Retention depends on the record type, ongoing service needs, dispute and limitation periods, security requirements, and required accounting or legal records.
Order and payment records are retained for fulfillment, returns, accounting, fraud review, and required financial records. Account data is retained while needed to operate the account and for justified security or legal purposes after closure.
Support messages and return evidence are retained to resolve the matter and relevant disputes. Marketing records are retained while needed for permitted communications and evidence of preferences or consent, with suppression records retained as needed to honor opt-outs. Cookie and tracking data is retained according to the purpose and lifespan of the relevant technology, subject to applicable consent and deletion requirements.
Security and international processing
We use reasonable technical and organizational measures appropriate to the information we process. No system or transmission is completely secure.
Service providers or personnel may process or access information in locations outside your state or country, where privacy laws may differ. Where international processing occurs, we apply the safeguards and transfer requirements required by applicable law. Contact us for information about the handling of your personal information.
Privacy rights and requests
Depending on your location and the laws that apply to our processing, you may have rights to know or access information about processing, obtain a portable copy of your personal information, correct inaccuracies, or request deletion. You may also have rights to opt out of applicable sale, sharing, targeted advertising, or certain profiling, and to limit particular uses of sensitive information where the law provides that right.
Email admin@mtegroupusa.com to submit a request. Include enough information for us to identify the relevant account or transaction, but do not send passwords or full payment-card details. Where necessary, we verify identity using information reasonably related to the request. We will explain if we cannot verify a request or if a legal exception applies. We do not require identity verification for opt-out requests where the law prohibits it.
An authorized agent may contact us on your behalf where permitted. We may request evidence of authority and, where allowed, verification from you. We do not require you to create an account solely to exercise a privacy right.
We respond within the period required by the law applicable to your request. For applicable California access, correction, and deletion requests, the usual response period is 45 calendar days, with any permitted extension explained before the initial period expires. Opt-out requests follow their separate applicable deadlines.
Where an appeal right applies, reply to our decision or email admin@mtegroupusa.com with the subject "Privacy appeal." We will review the appeal, respond within the applicable statutory period, and explain any further complaint route required by law. We do not discriminate against you for exercising applicable privacy rights.
Children and external websites
Our website and services are intended for adults. If you believe a child has provided personal information, contact admin@mtegroupusa.com so we can investigate and take the action required by applicable law. An age restriction does not remove obligations that apply when we learn of a child's information.
External websites and social platforms control their own information practices. Review their notices before using them or providing information.
Changes and contact details
We will update this policy when practices or legal requirements change, revise the date, and provide additional notice or obtain consent when required. A policy update does not retroactively authorize a use of information that requires separate permission.
Business responsible for personal information: MIRA DISTRIBUTION INC
Brand: Laverne
Email: admin@mtegroupusa.com
Mailing address: 18700 Ridgeland Ave #200, Tinley Park, IL 60477, USA